Booking conditions

In order to confirm your reservation, it will be necessary a payment in advance of the 25% of the total amount of your stay to the bank account we will provide you. ƒ

Once the advance is done, it will be necessary to send a copy of the bank transfer by fax or e-mail. ƒ

Then, the reservation will be carried out and you will receive a phone call to confirm it. ƒ

The rest of the amount of your stay, that is the 75%, will be paid in cash the day you get to the house. ƒ

The number of people staying in the house or in the bedroom can never exceed the number stipulated in the reservation.

On the check-in day, you must fill the identification forms of all the guests and give a copy of all the Identity Cards of the people who will stay in the house. ƒ

The preferential timetable of the check-in will be, for a weekend, on Friday from 7pm to 9pm, and the check-out will be on Sunday before 8pm. ƒ

Obligations:

If during your stay, you have any kind of breakdown or you miss something or it is not in good conditions, it will be essential to contact the owner in order to proceed to solve the problem immediately. We do not want any inconvenient, which can be fixed, to disturb your comfortable and nice stay. ƒ

Pets are not accepted. 

Cancellations:

The cancellation of a reservation causes some expenses calculated on the amount of the deposit of the reservation: "DECREE 53/1994, 8th February, about the regime of prices, reservations, and complementary services in rural housing. (Errata correction in DOGC num. 1904, page 3725, of 3.6.1994)." Article 32 Compensation: The cancellation of the reservation will mean the suppositions said in the previous article, to withhold, at least, the following amount:

1) 5% of the deposit, when the cancellation of the reservation is done within more than thirty days before the check-in day.

2) 50% of the deposit, when the cancellation is done within thirty days or less and more than seven.

3) 100% of the deposit, when the cancellation is done within less than seven days in advance.

In case there are any circumstances out of the guests control or because of a main cause, we will apply the same criterion exposed in these cancellation paragraphs. ƒ

Privacy of data:

According to what is established in the Organic Law 15/1999, 13th December, about the Protection of Personal Nature Data, the personal data collected in the reservation or in the form asking for information, or in other communications, will be added in a file created and kept by Cal Espinal d’Aguilar, SL. And they will not be used for any other purpose than the one it was collected for. Those interested have the rights to access, correction, cancellation and opposition, which will be able to exercise writing to the responsible of the files, Cal Espinal d’Aguilar, domiciled in La Serra Street number 6, post code 25790 Oliana or sending an e-mail to info@avellanaturismerural.com 

The reservation confirms the acceptance of all these conditions.